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FREQUENTLY ASKED QUESTIONS
- As with most online stores, you simply need to add an item(s) to your virtual cart and select the size and quantities you need.
- When you’re ready to buy, select “checkout”
- Follow the prompts to successfully purchase your item(s) until you get a confirmation email/SMS with your order number.
- There are 2 payment methods, namely EFT/bank deposit payments or an instant secure payment service via PayFast.co.za
- We will process and pack your order and capture EFT payments on the following business day and this can take up to 3 business days.
- We cannot process EFT (Electronic Funds Transfer) payments without your proof of payment (POP) and your order will be voided if we do not have your POP by midnight of your order being placed. All POPs need to be sent to customer@bombshellsa.com within 12 hours of placing your order.
- We deliver any city /province within South Africa 2-3 business days
Your purchase was processed successfully if you can answer ‘YES’ to the following questions:
- Were you taken to a confirmation page on completion of your purchase?
- Did you receive an email or SMS confirming your order along with your order number?
If not, we are afraid that your order has not come through on our side. Please give it another try!
You have 12 hours to make any changes and notify us via email at customer@bombshellsa.com
We have made provision for change of 1 business day.
Our payment options include the following:
- Credit card: VISA & MasterCard and most mainstream currencies at PayFast.co.za
- EFT/bank deposit (manually via your banking app or direct deposit/transfer)
All of our payment gateways are safe and secure. We use the same payment gateway as major online retailers.
We can confirm orders via social media direct messages,WhatsApp or email or you can make purchases via our online store