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10-DAY GUARANTEE AFTER DELIVERY
We want you to be happy with your purchase, and we understand if you suddenly have a change of heart. You may return most of our products in their new,
with sealed and tags attched in unsed condition within 10 days of delivery for a full refund.
Please inform us about the item that you are sending back by either sending us an email at email@example.com or contacting us on 011 083 5252.
Please note that return shipping costs will be at the expense of the buyer. Products unused qualify for a full refund if the return is initiated within 10 days after
delivery. Returns that fall outside of the 10 days means If a new product has been used in anyways, it is no longer considered to be new and may not be returned for
a full refund. In the case that a new product has been used and a return has been initiated, theres no way we can refund on this products. For a product to qualify for the 10 guarantee after delivery it needs to be returned in the same condition as purchased. In the case that the product is not
returned in the same condition, a 25% fee will be deducted.
DAMAGED OR INCORRECT ITEMS
We do our best to ensure the product information, availability, purchase price and associated delivery times and fees are accurately reflected on our site.
In the case that an item arrives damaged or is incorrect, please notify us within 10 days after delivery.
RETURNS AFTER 10 DAYS
Items that are returned after 10 days will not qualify for a return. You can however sell or trade these items back to us.
OUR CUSTOMER SUPPORT CONTACT DETAILS
Telephone number: 011 083 5252
Email address: firstname.lastname@example.org
247 Friendly customer service
QUERIES AND COMPLAINTS
We aim for complete customer satisfaction. We respect our customers’ rights and always try to comply with best practice and all relevant laws.
If you are not satisfied with any of our goods, or have any questions, please contact us on email@example.com